About Our Company
Around the world, organizations trust the UTSS team with their complex precision equipment projects and rave about our work. Our dedication to excellence and customer satisfaction is evident on every job site.
United Technical Support Services, Inc. (UTSS) provides all customers with quality service solutions that provide safety and precision. Founded in 1999 and specializing in the Installation and Rigging of Diagnostic Imaging and Medical Equipment domestically and internationally, UTSS has earned a reputation as one of the premier installation companies globally.
Our Mission
UTSS is installing safer, more dependable futures. We manage every project with unmatched precision, skill, and accuracy, we are passionate about perfectly installing the equipment that improves and saves lives every day.
Why we do it
UTSS treats every installation and service call with the highest degree of consideration for the safety and well being of everyone involved. The machines and technology we install, calibrate, fix and maintain can quite simply be the difference between life and death for some. We install and maintain them as if it is our own family member or close friend receiving its scan, diagnosis, or treatment.
History
It began with a vision that large manufactures in the medical industry were going to outsource installations. Today, UTSS is a global provider of complex machinery solutions and services for over 8 manufacturers and industry leaders in technology and equipment.
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UTSS is founded by Jim Cecil, joined by Ron Duffy in 2001, looking to use their imaging expertise to help support OEM service models. Original customers included Philips Medical Systems, EG Baldwin and Associates (OEM dealer), Some direct hospital projects.
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Ron Duffy joins the team January 2002 as minority partner.
Siemens Medical Systems joins client list.
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ISO 9001 certification achieved.
This certification sets out the criteria for a quality management system. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.
Rapid expansion of installations services continues with Kodak/Carestream, AGFA, Fuji
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Acquisition of NorCal Rigging and Installation, adding internal riggings capabilities and services.
Matt Wurm joins the team.
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Ron Duffy, James F. Cecil and Matt Wurm acquired the company.
Contract expansions for Siemens and Philips achieved
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Siemens contract expansion makes UTSS the largest install vendor and is nominated by Siemens Healthcare for Global Supplier.
Leadership Team
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Ronald Duffy
Chief Executive Officer
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James Cecil
Chief Operating Officer
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Matthew Wurm
Chief Financial Officer
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Deena Ullom
Legal Counsel
& VP of People Operations -
Brett Schaeffer
VP of Operations
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Antonio Diaz-Guy
VP of Business Solutions
Employee Spotlight
“I love working at UTSS because it’s a rewarding job that I can take pride in knowing that the work I do makes a difference in diagnosing and treating countless people with medical needs.”
Jerry Cavanaugh
We strive to not only positively impact our customers, but our employees too.
Are you looking to join a team united in a commitment and purpose to save lives and support each other?
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